Effective Date: April 1, 2022
If you are not resident in Canada and/or are located outside of Canada, you bear all responsibility for ensuring that your use of the Website is compliant with all applicable laws. Despite being a resident of Canada, at any time you use the Website outside of Canada, you bear all responsibility for ensuring that the use of the Website is compliant with the applicable laws of that jurisdiction.
Personal Information may include, for example, your name, home address, gender, race, national or ethnic origin, religion, age, marital status, medical, education or employment history, financial information, DNA, and identifying numbers such as your social insurance number, or driver’s licence.
INFORMATION COLLECTED & USES
In the course of providing the Website, we may collect Personal Information and other information from you or relating to you.
Personal Information is collected by us when you choose to provide it to us. Some examples of such collection are provided herein, but these do not represent an exhaustive list of possible collection of Personal Information from you.
We will collect, disclose, access, transfer, process, store, use, or otherwise handle Personal Information for the purposes identified at the time of collection, as otherwise permitted or required by applicable law, or for any of the following purposes, without limitation:
- To receive and process your comments and response to your comments, about our business or the Website, and for other business activities;
- To provide access to the Website;
- To comply with our legal obligations and regulatory requirements;
- To provide information to anyone working with or for EventConnect as needed for the provision of the Website, such as our agents, suppliers or service providers;
- To detect and protect EventConnect and third parties from error, negligence, breach of contract, fraud, theft or other illegal activity, and which may include sharing Personal Information with our insurers, and to otherwise communicate with our insurers;
- To generate analytics and statistical data; and
- For any other purpose for which EventConnect has your consent.
Privacy legislation requires EventConnect to obtain the consent of an individual to the collection, use or disclosure of Personal Information in many circumstances.
When we receive Personal Information from you via the Website you are providing us with consent as follows:
- to allow us to deal with that Personal Information in a reasonable manner;
- to allow us to provide your Personal Information to third parties we engage to provide or support the Website;
- to allow us to access, transfer, process, store, use and otherwise handle your Personal Information for the purpose of providing the Website; and
If you need to provide us with Personal Information about anyone other than yourself, you represent and warrant to us that, where required by law and prior to your disclosure to us, you will obtain the consent of each individual to the collection, disclosure, access, transfer, processing, storage, usage and other handling by us and out third party service providers of such Personal Information for at least the purpose(s) set out herein.
There are legal exceptions where we will not need to obtain consent or explain the purposes for the collection, use or disclosure of Personal Information. Some examples of situations where consent is not required include an emergency that threatens the life, health or security of an individual, or if we must comply with a court order or governmental order.
We may use Personal Information without your knowledge or consent in limited circumstances whereby we are required to provide Personal Information to third parties for legal or regulatory purposes. For example, under certain exceptional circumstance we may have a legal duty or right to disclose Personal Information without your knowledge or consent. Various government agencies and law enforcement, have the authority to review our files and interview our staff when deemed necessary. These agencies have their own strict privacy obligations.
EventConnect does not actively or knowingly collect Personal Information from children or anyone below the age majority in their applicable jurisdiction. We are committed to protecting the privacy of children. If Personal Information has been collected inadvertently from a child, the guardian of the child may contact us for the purpose of deleting this information. If we believe any person under the age of majority in his or her jurisdiction of residence is using the Website we will not process any Personal Information of that person.
LIMITED COLLECTION, USE, DISCLOSURE AND RETENTION
NON-PERSONAL INFORMATION & ANONYMIZATION
We may also collect non-personal information from or about you, being information that does not identify an individual. Examples of non-personal information we may collect include, but are not limited to, business information and document tracking information (e.g., the time when a document is checked-out or checked-in, the amount of time spent within a document, etc.). Other non-personal information may be collected or derived by us in the course of operating the Website.
We may also generate anonymized data. Anonymized data will not include any information that specifically identifies an individual.
We may further generate aggregated data. Aggregated data is formed of a collection of information pertaining to multiple individuals, and including, but not limited to, the number of visitors to the Website, the number of users of documents, and average time spent on any services provided by the Website, the location of users, etc.
SAFEGUARDING PERSONAL INFORMATION
We employ reasonable physical, electronic and procedural safeguards that are designed to protect our systems, Website, and Personal Information under our control against unauthorized access and use. In accordance with appropriate industry standards in Canada, all safety and security measures are appropriate to the sensitivity level of the information collected.
Unfortunately, no measures can be guaranteed to provide 100% security. Accordingly, we cannot guarantee the security of your information. Moreover, we cannot guarantee that measures we have implemented to prevent theft and loss, unauthorized access, disclosure, use, modification, transfer, or modification of Personal Information will achieve absolute security for your Personal Information.
You will bear full responsibility for the storage, maintenance, control and protection for all Personal Information and other information and data that is processed or otherwise utilized by the Website. We bear no responsibility for such Personal Information and other information and data whatsoever.
LINKS TO OTHER SITES & THIRD PARTY SERVICE PROVIDERS
The Website may contain links to other websites and services of third parties. While we try to link only to websites and services that share our high standards and respect for privacy, we cannot say for sure if this is the case.
We may engage third party service providers to assist with the provision of Website. For example, third party service providers may store Personal Information and other information, may provide services via their platforms, and if we obtain your credit card information, we may employ third party payment processors receive payment information and process payments.
EventConnect is not responsible whatsoever for the content of, or the privacy practices employed by, other third party entities, their websites or their services. Such third party service providers may require you to agree and comply with their terms, conditions and policies and you bear all responsibility and liability relating to such term, conditions and policies and your compliance therewith. Any use by you of third party links and/or services is at your sole risk and liability. We do not bear any responsibility or liability for any Personal Information or other information you provide to such third parties.
While we will take steps to protect your Personal Information, EventConnect cannot guarantee the security of any information, including Personal Information, you transmit to us. EventConnect will not be responsible whatsoever for the inadvertent disclosure of your Personal Information or theft of your Personal Information. Consequently, EventConnect, its affiliates, related companies and arm’s length companies and any directors, officers, employees, agents do not provide any representation, warranty or guarantee that your Personal Information will be protected against misuse, loss or modification. We do not accept and do not bear any liability for the security of your, or any other person’s, Personal Information.
PRIVACY AND THE WEBSITE
Each time the Website is utilized by a user, our web server or other tools may collect and log certain information in access logs. Such access logs may be kept for a reasonable period of time. Such access logs may include, but not be limited to, the date and time of any such access, and other information pertaining to your activities relating to the Website. These logs are used solely for performance, site administration and security reviews. They are not sold to third party organizations. We may use this non-personal information to optimize the Website and for other purposes relating to our business, products and services.
Cookies are small text small text files that a platform saves on your computing device when you visit the platform. It saves and retrieves pieces of information about your visit to the platform. It can enable the platform to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the platform.
On our Website, cookies can be set by us (first party cookies) or by our partners (third party cookies).
The following major third-party analytics services (among others) may set cookies and have access to your IP address based upon your use of our website:
Lead Form Tracking
Lead Form Tracking
Lead Form Tracking
Lead Form Tracking
Ad Conversion Tracking
We cannot provide the names and purposes of the third party cookies as we do not have access to that information, however they are necessary for us to provide our Website. These third parties face serious consequences if they are in breach of applicable privacy laws.
If you do not wish to accept cookies from the Website, please leave the Website immediately and then delete and block all cookies from the Website.
RETENTION AND DESTRUCTION OF PERSONAL INFORMATION
The amount of time we will retain Personal Information varies, depending on the services we have provided and the nature of the Personal Information that we hold. We retain Personal Information for such period of time as is necessary for us to maintain sufficient information so we may respond to any issues that arise at a later date or as is required by law.
When Personal Information is no longer required by us or by law, we will either convert it into an anonymized form or an aggregated non-identifying form, or we will appropriately destroy or erase the Personal Information in a manner that is in accordance with our current policies and procedures.
ACCESS AND CORRECTION
We recognize that you may have the right to access your Personal Information in accordance with applicable laws. Any access request must be made in writing to email@example.com
We may charge a reasonable fee for providing information in response to an access request, and, upon request, we will provide an estimate of any such fee upon receiving a request to access information. We may require a deposit for all or part of the fee.
Where applicable or permitted, we will make the information available within thirty (30) days or provide written notice when we require additional time to respond to a request for access to information.
In some situations, we may not be able to provide access to certain Personal Information as the right to access Personal Information is not absolute. If we do not provide you with the requested information, we will notify you in writing and explain our reason(s) for not fulfilling your request.
If you are unsure whether we have a record containing any of your Personal Information and would like to confirm the same, please send an email indicating all email addresses that you may have given us. We will endeavour to respond to you within five (5) business days and correct any errors.
If you decide at any time that you do not want to receive any email materials to which you have subscribed, you may choose to unsubscribe to these emails by following the instructions at the end of the email message. Alternatively, you can contact us by email or by phone. We will endeavour to respond to you within five (5) business days.
WITHDRAWAL OF CONSENT
You may, at any time, withdraw your consent to EventConnect’s collection, use and disclosure of your Personal Information, subject to reasonable notice and any legal and/or contractual restrictions.
Should you choose to withdraw your consent, EventConnect may be unable to provide, or continue to provide, the Website or elements of the Website that can only be provided if we receive appropriate and required Personal Information.
Please contact EventConnect to obtain further information about our policies and procedures, to seek access to Personal Information we may have about you, or if you have any unresolved inquiries or concerns. We will respond to you promptly and try to resolve your concerns. We may need to ask you for Personal Information to verify your identity. We can be contacted at: firstname.lastname@example.org or call us at 1-888-723-2064.
SUCCESSORS AND ASSIGNS