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Technology Series

Episode 3: Streamlining Communication with EventConnect’s Messaging Tools

Effective communication is one of the most important — and most time-consuming — aspects of running tournaments and organizing travel teams. Episode 3 of the EventConnect Technology Series focuses on the tools designed to help event owners communicate clearly, quickly, and at scale.

In this episode, Brandon and Nick walk through how EventConnect’s communication system gives organizers a centralized way to send updates, reminders, and announcements across entire seasons or event portfolios. The tools reside at the association level, enabling organizers to message teams from current, past, or upcoming events without needing to switch between pages or export lists.

Messaging Templates That Scale

A highlight of the episode is EventConnect’s message template system. Templates enable organizers to reuse consistent language for everyday tasks, such as payment reminders, schedule updates, policy notifications, and event-day instructions. Reserved keywords automatically populate dynamic details, ensuring accurate communication without requiring manual editing.

Templates not only save time, but they also reduce errors and support a more professional communication workflow across clubs, associations, and multi-event organizations.

Filters and Bulk Messaging

Nick explains how organizers can filter teams by status, event, registration stage, or date range to target the right audience with the right message. Bulk actions enable them to message dozens — or even hundreds — of teams at once, eliminating the need for external email tools or manually maintained contact lists.

This functionality becomes especially valuable for organizations that need to reach out about registration openings, accommodations, compliance requirements, or post-event surveys.

Purpose-Built for Speed and Clarity

The messaging tools are intentionally designed to streamline communication, reduce administrative work, and help organizers stay proactive. Instead of reacting to last-minute issues, these tools empower them to reach the right people at the right time through a centralized, consistent workflow.

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